Frequently Asked Questions

Get the inside scoop on Piazza Hospitality’s hotel loyalty program with these frequently asked questions and answers. Didn’t find the information you were looking for? Just email us at info@piazzainsiderrewards.com

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Membership Tiers & Benefits

	Explorer 0-4 Nights	Charmed 5-9 Nights	Enthusiast 10-19 Nights	Connoisseur 20+ Nights
Cocktails for two per stay
Concierge Desk Service
Exclusive Offers
Tailor-made Breakfast daily *
Welcome bottle of local wine
Personalized Concierge Service
Priority room upgrades **
Seasonal welcome bite
Waived resort fees ‡
Dedicated Concierge Service
Complimentary night
Second complimentary night after 10 more stays ***
Check-in/out benefits †

Offered for up to two guests

Upgrades to next room category based on availability at check-in

***

Once reaching the Connoisseur level, stay an additional 10 nights within a two-year period and receive an additional complimentary room night. A Connoisseur Complimentary Room Night includes a $500 credit toward the room rate and is subject to availability. Guests are responsible for any charges exceeding the $500 value.

†

Early check-in and late check-out benefit subject to availability

‡

Waived resort fees where applicable